Privacy Policy

1. Introduction

ApeSapien ("ApeSapien", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard information when you access or use the ApeSapien platform (the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must discontinue use of the Service.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the ApeSapien website, account registration flows, interview practice tools, resume and job description analysis tools, payment features, customer support interactions, and related platform services.

3. Information We Collect

We may collect the following categories of information:

3.1 Account and Profile Information

• name
• email address
• account credentials
• profile preferences and settings

3.2 Content You Upload

• resumes and resume text
• job descriptions
• interview answers and practice responses
• generated reports and feedback requests

3.3 Interview and Usage Data

• interview session records
• question and answer history
• scores and AI-generated evaluations
• feature usage and navigation activity

3.4 Technical and Device Information

• IP address
• browser type
• device and operating system
• request timestamps and logs
• security and audit logs

3.5 Payment Information

If you purchase paid features, payments may be processed through third-party payment processors. ApeSapien does not store complete payment card numbers.

3.6 Communications

• emails you send to us
• support inquiries
• service notifications and updates

3.7 Analytics Information

• feature usage statistics
• performance diagnostics
• error and stability metrics

4. Sensitive Information

Uploaded documents such as resumes may contain personal information including names, phone numbers, email addresses, work history, and education details.

You are responsible for the information you upload. Users should avoid uploading unnecessary sensitive personal information such as government identification numbers, financial data, or medical information.

If you upload information relating to another individual, you represent that you have the legal authority to share that information.

5. How We Use Information

We may use collected information to:

• create and manage user accounts
• provide interview practice and resume analysis features
• generate AI-powered feedback and recommendations
• process payments and manage subscriptions
• detect and prevent fraud or abuse
• improve the performance and reliability of the platform
• send account notifications and service updates
• enforce platform policies and Terms of Service
• comply with legal obligations

6. AI and Automated Processing

ApeSapien uses automated systems and artificial intelligence services to analyze submitted content and generate interview questions, feedback, evaluations, and related insights.

AI-generated outputs may be probabilistic and may contain inaccuracies. These outputs are provided for informational and educational purposes only.

Unless explicitly stated otherwise, user-submitted content is not used to train general artificial intelligence models unrelated to the operation of the Service.

7. Legal Basis for Processing

Where required by applicable law, ApeSapien processes personal information based on one or more legal grounds, including:

• performance of a contract when providing the Service
• legitimate interests in improving and securing the platform
• compliance with legal obligations
• user consent where applicable

8. How We Share Information

We do not sell personal information. We may share information with:

8.1 Service Providers

Vendors providing infrastructure, hosting, analytics, email delivery, payment processing, security monitoring, or artificial intelligence services.

8.2 Payment Processors

Payment transactions may be processed by third-party payment providers.

8.3 Legal Requirements

• comply with legal obligations
• protect user safety
• prevent fraud or abuse
• enforce platform policies

8.4 Business Transfers

Information may be transferred during mergers, acquisitions, or other corporate transactions.

9. Cookies and Tracking Technologies

We may use cookies or similar technologies to maintain sessions, remember preferences, support authentication, and improve platform performance.

Some browsers include a "Do Not Track" feature. The Service currently does not respond to Do Not Track signals due to the lack of a consistent industry standard.

10. Data Retention

We retain information for as long as reasonably necessary to operate the Service, comply with legal obligations, maintain records, and protect platform security.

Users should maintain their own copies of important materials. ApeSapien is not responsible for retaining uploaded content indefinitely.

11. Data Security

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access or disclosure.

However, no online system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

12. User Rights and Data Requests

Depending on applicable law, you may have rights regarding your personal information including the right to access, correct, or request deletion of certain personal information.

You may request deletion of your account and associated data by contacting us using the contact information below.

13. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

14. International Users

If you access the Service from outside the country where ApeSapien operates, your information may be transferred to and processed in jurisdictions with different data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with an updated effective date.

Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.